Learn how we collect, use, and protect your personal information
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email, phone number)
- Appointment scheduling and medical history
- Payment and insurance information
- Communication preferences and feedback
2. How We Use Your Information
We use the information we collect to:
- Schedule and manage medical appointments
- Provide healthcare services and consultations
- Maintain accurate medical records
- Send appointment reminders and notifications
- Process payments and insurance claims
- Improve our healthcare services
3. Information Sharing
We only share your information with:
- Healthcare providers and medical staff
- Insurance companies for claims processing
- Laboratory and diagnostic service providers
- Legal authorities when required by law
- Emergency services when necessary
4. Data Security
We implement strict security measures to protect your sensitive medical information, including:
- HIPAA-compliant data encryption
- Secure access controls and authentication
- Regular security audits and monitoring
- Staff training on data protection
5. Your Rights
You have the right to:
- Access and review your medical records
- Request corrections to your information
- Control how your information is shared
- Delete your account (subject to legal requirements)
- Opt-out of non-essential communications
6. Medical Privacy
Your medical information is protected under strict privacy laws and will only be used for:
- Providing healthcare services
- Treatment coordination between providers
- Quality improvement and research (anonymized)
- Legal and regulatory compliance